Commercial Due Diligence

Commercial Due Diligence for Technology M&A

Executive-led commercial due diligence that goes beyond management presentations – validated through primary customer research, competitive analysis and strategic growth assessment.

our approach

Five Workstreams

One coherent view

01

Market Sizing & Dynamics

Independent assessment of addressable market, growth vectors, structural trends and headwinds. We validate management’s TAM assumptions against third-party data and primary research.

02

Competitive Landscape

Rigorous benchmarking of the target against direct and adjacent competitors — covering positioning, pricing power, product differentiation and switching costs.

03

Revenue Quality & Sustainability

Analysis of revenue concentration, contract quality, renewal rates and pipeline health. We identify whether reported growth is structural or driven by a small number of at-risk accounts.

04

Strategic Growth Assessment

We validate the management plan and investment thesis, identify adjacent growth opportunities and draft clear post-deal priorities to support Day One value creation.

05

Voice of Customer Research

Executive-level interviews with customers, lapsed customers and prospects. We test loyalty drivers, uncover churn risks and validate the net revenue retention narrative directly with the market.

WHY LIGHTHOUSE

Experience you can’t

replicate from a textbook

01

Partner-led throughout

Every CDD engagement is led by a Lighthouse partner with hands-on corporate development experience — not a junior analyst team following a template. You get the expertise you pay for, on every call and in every deliverable.

02

Corp-dev practitioners, not observers

We have sat inside FTSE-level businesses running corporate development functions and making investment decisions. That perspective shapes how we frame risks, validate synergies and challenge management assumptions.

02

Opportunity-focused, not just risk-focuseditioners, not observers

Most CDD stops at risk identification. We go further — surfacing growth vectors, product expansion opportunities and market positioning advantages that strengthen the investment thesis and synergy case.

02

Integrated, not siloedt observers

Market analysis, customer validation and competitive benchmarking feed one another in a single coherent report — not three disconnected workstreams. The output is a joined-up view that boards and investment committees can act on confidently.

02

Primary research, not just desk research

We speak directly to customers, former customers and prospects — not just synthesise secondary reports. That primary intelligence is what separates our findings from generic market analysis that any firm can produce.

02

Auction-ready timelines

We understand deal dynamics. Our CDD engagements are structured to meet live process timelines — typically completing within three to five weeks — without cutting corners on analytical depth or customer coverage.

WHAT YOU GAIN

The clarity to act with confidence

A Lighthouse CDD engagement equips your investment committee, board and deal team with the evidence base they need to price, structure and close technology acquisitions with conviction.

Validated investment thesis

An independent, evidence-based view of whether the growth story holds — tested against real customers and market data, not management optimism.

Revenue quality assessment

Clear analysis of which revenues are structural versus at-risk, and what drives — or threatens — net revenue retention going forward.

Competitive positioning clarity

An honest benchmark of where the target genuinely sits in its market — and where competitors are gaining ground that management has not acknowledged.

Customer voice intelligence

First-hand insight from customers on loyalty, satisfaction, switching intent and unmet needs — the kind of intelligence that shapes deal terms and integration planning.

Day One value creation plan

Post-deal priorities and growth initiatives drafted during diligence, so you enter the investment already knowing where to focus in the first 100 days.

Board-ready deliverable

A clear, structured report designed to support investment committee approval — written for decision-makers, not filed in a data room.

sector focus

Deep in technology verticals

Our CDD practice is focused on technology businesses. We bring genuine sector depth across the following verticals — which means faster insight, better customer networks and sharper competitive benchmarks.

Saas & cloud software

construction tech

ed tech

engineering tech

HR & Workforce Tech

FinTech & RegTech

common questions

Frequently asked questions

What is commercial due diligence in technology M&A?

Commercial due diligence (CDD) in technology M&A is an independent assessment of a target company’s market position, revenue sustainability, customer relationships and competitive dynamics. It goes beyond management presentations to provide investors and acquirers with evidence-based validation of the investment thesis — including primary customer interviews, competitor benchmarking and growth scenario analysis.

Why does commercial due diligence matter for tech acquisitions?

Technology businesses are often valued on future growth projections. CDD stress-tests those projections by validating customer loyalty, assessing competitive threats, analysing revenue quality and identifying hidden risks or overlooked opportunities — giving investors the confidence to price and structure a deal appropriately.

What does Lighthouse Advisory’s CDD process involve?

Our CDD engagements cover five core workstreams: market sizing and dynamics, competitive landscape mapping, Voice of Customer interviews with real customers and prospects, revenue quality and sustainability analysis, and strategic growth assessment. Each engagement is led by a partner with hands-on corporate development experience – not a junior analyst team.

How long does a commercial due diligence engagement take?

Most full CDD engagements complete within three to five weeks, depending on deal complexity and the breadth of primary research required. We can accelerate timelines for live auction processes without compromising analytical quality.

Do you work with PE firms or corporate acquirers?

Both. Our client base includes private equity funds conducting buy-side due diligence on technology investments, and corporate development teams within larger businesses assessing strategic acquisitions. We also support sell-side mandates where a vendor CDD strengthens deal credibility and supports a smoother process.

What is the difference between CDD and financial due diligence?

Financial due diligence examines the historical accuracy of a target’s financial statements — verifying reported revenues, costs and cash flows. Commercial due diligence focuses on the sustainability and growth of those revenues going forward: whether the market opportunity is real, whether customers will stay, and whether management’s projections are credible. Both workstreams are essential; CDD provides the forward-looking commercial context that financial DD alone cannot.