Privacy Policy

LIGHTHOUSE ADVISORY PARTNERS LTD - Website Privacy Policy

This website is operated by LIGHTHOUSE ADVISORY PARTNERS LIMITED. The privacy of our users is extremely important to us, and we encourage all users to read this policy carefully. It contains important information regarding:

  • who we are;
  • how and why we collect, store, use, and share personal information;
  • your rights in relation to your personal information; and
  • how to contact us and supervisory authorities if you have a complaint.

Who We Are

LIGHTHOUSE ADVISORY PARTNERS LIMITED (‘we’, ‘us’, ‘our’) collects, uses, and is responsible for storing certain personal information about you (‘you’, ‘your’, ‘yours’) as a data controller under UK data protection law.

The Personal Information We Collect and Use

Personal information is information from which you can be identified (and does not include anonymised data).

  1. Types of Personal Information We may process the following types of personal information in relation to you:
  • Contact details, such as your name, email address, and telephone number;
  • Any other information you voluntarily provide, such as in enquiries or newsletter subscriptions.

The Personal Information We Collect and Use

Personal information is information from which you can be identified (and does not include anonymised data).

  1. Types of Personal Information We may process the following types of personal information in relation to you:
  • Contact details, such as your name, email address, and telephone number;

  • Usage data, such as IP address, browser type, device information, and interaction with our site (e.g., pages visited, time spent)

  • Any other information you voluntarily provide, such as in enquiries or newsletter subscriptions.

How Your Personal Information Is Collected

This section describes how we collect the above types of personal information. Your personal information will be collected as follows:

  1. Personal Information Obtained from You Directly We obtain information from you directly when you:
  • Subscribe to our newsletter;
  • Contact us using the “Contact Us” form or other communication methods.

2. Personal Information Obtained by Use of Cookies or Other Automated Means We may obtain information via automated technologies, such as cookies and similar tools (e.g., web beacons, action tags, local shared objects, or single-pixel GIFs). These technologies track user actions, activities, and store related information, typically to monitor:

  • How many times a user visits the website;
  • Which pages a user visits;
  • Traffic data and location data.

We use third-party services like Google Analytics for these purposes, which may collect and process data such as IP addresses (which can be personal data) to help us understand site usage and improve our services. Google Analytics data is typically anonymised, but we ensure compliance with UK GDPR through appropriate settings (e.g., IP anonymisation).


On your first visit to our site, we will ask for your consent to use cookies and similar technologies. If you do not consent, they will not be used. You can opt out at any time or configure your browser to reject cookies, though some website features may not function properly.

For further details on our use of cookies and similar technologies, please see our Cookie Policy at www.lighthouse-advisory.co.uk/cookie.

3. Changes to the Way We Collect Your Personal Information If we need to obtain personal information about you from any other source, we will notify you in advance.

How We Use Your Personal Information

    1. General Purposes We process your personal information for the following purposes:
    • To respond to your enquiries and make direct contact with you;
    • To send you newsletters, news, and updates you have subscribed to.
    1. Monitoring We may monitor communications (e.g., calls and emails) for quality assurance, training, fraud prevention, and compliance purposes, during which we may obtain your personal information.

    Lawful Basis for Processing Your Personal Information

    We process your personal information only where justified under UK data protection law (including the UK General Data Protection Regulation, or UK GDPR). The lawful bases we rely on include:

    (1) Your consent for specific purposes (e.g., newsletter subscriptions);

    (2) Necessity to enter into or perform a contract with you;

    (3) Compliance with a legal obligation;

    (4) Our legitimate interests or those of a third party (e.g., responding to enquiries or improving our services), provided your rights do not override these interests—we will provide details of such interests upon request;

    (5) Protection of your vital interests (or those of another person); and/or

    (6) Tasks carried out in the public interest or in the exercise of official authority.

    In most cases, we process your data based on your express consent, which you can withdraw at any time (e.g., by adjusting cookie settings for Google Analytics).

Sharing of Your Personal Information

We may share your personal information with third parties for limited purposes, such as analytics providers. For example:

  • We use Google Analytics (provided by Google LLC) to analyse site traffic and usage. This may involve transferring anonymised or pseudonymised data (e.g., IP addresses) to Google servers, potentially outside the UK/EEA. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place for any international transfers. Google acts as a processor under our instructions and does not use the data for its own purposes.

We only share data for our specified purposes, under our instructions, and with a formal data processing agreement in place. Third parties will not use it for their own purposes. We will notify you of any new sharing arrangements.

How Long Your Personal Information Will Be Kept

We retain your personal information only as long as necessary to fulfil the purposes outlined above, or as required by law.

Specifically:

  • Enquiry-related data: Retained for up to 2 years after resolution, or longer if legally required;
  • Newsletter subscription data: Retained until you unsubscribe, after which it is deleted;
  • Analytics data (e.g., from Google Analytics): Retained for up to 26 months, or as configured in our GA settings.

After this period, your information will be securely deleted or anonymised.

Keeping Your Information Secure

We implement appropriate technical and organisational measures to protect your personal information, including:

  • Storing all data on secure, encrypted servers;
  • Access controls and regular security audits;
  • Procedures for handling data breaches, which we will report to the relevant authorities and notify you of, as required by law.

Children

Our website is not intended for children under 18. We do not knowingly collect data from children.

Your Rights

Under the UK GDPR, you have important rights, free of charge, including:

(1) Fair and transparent processing of your information;

(2) Access to your personal information and supplementary details;

(3) Correction of inaccuracies in your information;

(4) Erasure of your information in certain situations (right to be forgotten);

(5) Receipt of your information in a structured, commonly used, machine-readable format, and the right to transmit it to another controller (data portability);

(6) Objection to processing for direct marketing;

(7) Objection to automated decision-making that significantly affects you;

(8) Restriction of processing in certain circumstances;

(9) Objection to processing based on legitimate interests;

(10) Withdrawal of consent at any time (where applicable);

(11) Compensation for damages caused by our breach of data protection laws.

For more on these rights, visit the UK Information Commissioner’s Office (ICO) guidance at www.ico.org.uk.

To exercise any rights, contact our Data Protection Officer (DPO) via email at info@lighthouse-advisory.co.uk.

Complaints Procedure

We aim to resolve any concerns about our use of your information. You also have the right to lodge a complaint with the ICO, the UK’s supervisory authority for data protection, at www.ico.org.uk/make-a-complaint.

Changes to the Privacy Policy

This privacy policy was published on 15th July 2025 and last updated on 15th July 2025.

We may update this policy from time to time. We will notify you of material changes by posting the updated version on this webpage and, where appropriate, by email.

Contacting Us

Any requests or questions regarding your personal information should be directed to the DPO via email at info@lighthouse-advisory.co.uk.

Sources of Further Information

This policy provides key information about our processing of your data. For more details:

••Our Cookie Policy is available at www.lighthouse-advisory.co.uk/cookie.